INTEGRATION AND CUSTOMER SERVICE ANALYST

INTEGRATION AND CUSTOMER SERVICE ANALYST

Objective:

To prepare and oversee billing processes and manage the procedures required to bring NEG clients online as Qualified Suppliers.

 

Key Job Responsibilities:

  • Preparing payment requests for suppliers and authorities
  • Generating monthly client invoices
  • Preparing operational accruals
  • Monitoring client consumption
  • Following up on procedures with government authorities
  • Managing the migration of end-users to the Wholesale Electricity Market
  • Developing procedures for ISO 9001 compliance

Qualifications:

  • Degree in Engineering preferred (IAM, IME, IMT, IDS, IQ, IF, or related fields)
  • Data analysis skills
  • Effective communication
  • Advanced English proficiency
  • Analytical thinking
  • Results-oriented mindset
  • Internship or professional experience in a similar area

 

About NEG:

We are one of the leading energy companies in Mexico, we help our customers transition towards more sustainable operations that keep businesses moving forward. As part of the Alfa and Alpek family, we distribute more than 450 million cubic feet per day of natural gas and offer power supply and emission offset instruments to industrial customers in North America, providing innovative solutions for the procurement of energy services and sustainable products.

 

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We are a Great Place to Work

At NEG, leaders establish an exceptional atmosphere for everyone, irrespective of their identity or role. Our emphasis is on encouraging every bit of human capacity within our workforce.

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Our values

As part of the Alpek family, our formula for success is simple:

  • Act with integrity and responsibility.
  • Be innovative.
  • Be a team player.
  • Commit to excellence.
  • Have our customers as the top priority.

WE ARE LOOKING FOR GREAT PEOPLE!

We keep growing and want to attract the best and brightest. Send over your resume and tell us why would you like to join our team. We’d love to hear from you.

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