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Transparency Helpline

Alfa and its subsidiaries joined efforts to give more transparency, confidence, and security to their relationships with companies and employees.

In order to maintain the transparency environment in our company, we have created the “Integrity and Transparency Helpline”. You are encouraged to contact us via email or telephone whenever you want to address any situation you consider is not achieving the transparency and security levels that our organization requires.

Your comments may be submitted anonymously, but we encourage you to leave your contact information in case a follow-up is needed. You can be sure that the information you provide will be kept completely confidential. In order to conduct a full investigation, we need as much specific, factual information as possible.

If you wish to contact us, the following is a list of toll-free numbers (available 24/7) you can call depending on your country of residence:

Argentina 0800-444-5685
Brazil 0800-892-2016
Canada 1-866-238-2860
Chile 800-914-378
USA 1-866-482-1957
Long Distance +52-818-748-2991
Mexico 800-265-2532

You can write and send your message by accessing the following link:
Online Integrity and Transparency Helpline

Or you can send an email to the following e-mail address:
[email protected]